FAQ

Kuee is an AI-powered clinic management platform built for wellness clinics, massage studios, acupuncture centers, and rehabilitation facilities. It provides smart scheduling, customer management, package tracking, staff performance analytics, and an AI assistant — all in one place.

Yes! We offer a 30-day free trial with full access to all features. No credit card required to start. You can also continue using the free plan with limited features (200 customers, 500 appointments) after the trial ends.

The Solo plan is designed for individual clinics with a single location, including unlimited customers, appointments, AI assistant, and 600 SMS/month. The Team plan adds multi-store management, multi-employee accounts, therapist workspace, performance tracking, AI weekly insights reports, 2,000 SMS/month, and a dedicated therapist app for tablet and mobile.

The Kuee AI assistant helps you manage daily operations through natural conversation. It can provide daily overviews of your schedule and occupancy, analyze revenue trends, alert you to at-risk clients who may churn, track expiring packages, follow up with new clients, and even draft marketing messages — all by simply asking.

Yes! The Team plan supports multi-store management. You get one store included, and can add additional locations for $50/month per store. Each additional store comes with an extra 1,000 SMS/month. All stores are managed from a single dashboard with centralized reporting.

Kuee provides a drag-and-drop calendar with auto-assignment, conflict detection, and real-time availability. Customers can book online through your branded clinic page or AI booking assistant. Automated reminders help reduce no-shows — our clinics typically see a 35% reduction in no-show rates.

Yes, with the Team plan. Each therapist gets their own workspace with schedule view, client notes, and performance tracking. You can track revenue per employee, commission calculations, and client reviews — all calculated automatically.

Kuee supports Chinese, English, Korean, and Vietnamese. The entire platform — including the customer-facing booking page, AI assistant, and management dashboard — is fully localized in all four languages.

Absolutely. Kuee is built on enterprise-grade infrastructure with encrypted data storage, role-based access control, and regular backups. Your client data and business information are protected with industry-standard security practices.

Yes. Kuee provides an online customer intake form that makes it easy to collect and digitize client information. For bulk data migration from other systems, please contact our support team and we'll help you get set up.

Kuee supports credit/debit card payments via Stripe, in-person card payments via Stripe Terminal, and cash payments. You can manage billing, payments, and bookkeeping all within the platform.

You can reach us through the contact page on our website. Our team typically responds within 1-2 business days. We also provide documentation and guides to help you get the most out of Kuee.